Question 1

Can children come to my ultrasound and how many guests can I invite?

Accepted Answer

Children are welcome and encouraged to attend! Invite as many guests as you'd like! I have seating for up to 10 and also standing room.
Ask your guests to arrive promptly just before your appointment time so as not to miss out.

Question 2

Do you offer weekend ultrasound appointments?

Accepted Answer

Yes, I offer daily appointments including Saturdays and Sundays! I understand how hard it is for you to take time off of work and even harder to get your significant other to take off of work to join you - he's working hard to make sure baby has all that baby needs!
Please book your appointments for Saturdays and Sundays far in advance as these days usually get fully booked.

Question 3

Do you take walk-ins?

Accepted Answer

I only accept online bookings since I am open by appointment. You may book up to an hour before the available appointment time. I offer appointments 7 days a week, but if you want to come on a Saturday or Sunday you should book your appointment as far in advance as possible as weekends usually get fully booked.

Question 4

Do you have restrictions since covid?

Accepted Answer

I do NOT have a limit on guests.
However, I have seating for up to 10 and also standing room. Children are still welcome and encouraged to attend! 
I am not requiring the use of masks, but I will wear one during your ultrasound if you and your guests are wearing masks. Each group may do what makes them comfortable; mom should direct her guests to wear or not wear masks. 
The door is locked between groups and you must wait for the previous group to leave before entering with your group; this has not so much to do with covid but to create a private experience for each family.
 
Things that I have always done and will always do prior and post covid are wear a glove on my scanning hand during the exam, put a clean bed sheet down for each momma and sanitize my hands between scans.

Question 5

What is your cancellation & booking policy?

Accepted Answer

All ultrasound sessions are prepaid in full online as I am open by appointment only. I do offer a refund with a full 24 hrs cancellation notice made to me via email. Once it is less than 24 hours before your appointment time, the sale is final and you cannot cancel for a refund. For example, if your appointment is for 9:00 am, I must receive an email from you requesting cancellation no later than 9:00 am the day BEFORE your appointment; at 9:01 am it is too late to cancel for a refund. From the moment you book with me, the time that you paid for is reserved for you and you only and I am already making plans to be there. 
 
You can see my full cancellation & booking policy underneath every ultrasound description on my bookings page. Here it is:
 
Cancellation & Booking Policy
 
Please give 24 hours notice to cancel or to reschedule. Payments for ultrasounds are only refundable if a full 24-hours cancellation notice via email is given. Once the appointment time is less than 24 hours away, the sale is final and you cannot cancel for a refund. I do not accept cancellations for same day bookings or bookings made less than 24 hours before the session start time; if you book for today or any time within the next 24 hours, make sure you can keep your appointment as the sale is final and a refund is not due to you. To cancel, reply to your booking confirmation email or email genderrevealultrasound@gmail.com (do not call or text) no less than 24 hours before your appointment time (i.e., if your appointment is for 9:00 am, I need to receive your email before 9:00 am, not 9:01 am or later, the day before your appointment). Should you need to reschedule your appointment with less than 24 hours notice due to a verifiable emergency, I can only reschedule, not cancel, your appointment once. 
DO NOT DOUBLE BOOK!; As long as you give a full 24-hours reschedule notice via email, I can manually reschedule your appointment for you. Client is responsible for canceling the unwanted double booked ultrasound with a full 24-hours cancellation notice via email. If you double book appointments less than 24-hours before their start times, the sales are final for both bookings. If you're unsure if your booking went through, first check your bank account to see if you were charged and write to me at genderrevealultrasound@gmail.com before booking another ultrasound. You may have entered your email incorrectly and won't receive a booking confirmation email or your email server is rejecting my emails, but you've still scheduled with me and are occupying a spot on my schedule that no one else can book. 
The cancellation policy applies even if your ultrasound was booked by someone else for you as you are occupying a spot on my schedule that no one else can book. 
The cancellation policy also applies regardless of how far your physical location is from me; My address is made visible to you before you complete the bookings process and it is also visible at the bottom of every principal page of my website. You are responsible for calculating travel time; It is not uncommon for clients to travel 2 to 3 hours to see me.
Bad weather / hurricanes: The cancellation policy still applies for bad weather or hurricanes. We know about hurricanes and the potential for most storms, including winter storms, more than 24 hours in advance. The only exception to this is if you cannot travel due to flooded roadways and you have no alternate route; In this case, I will offer you one reschedule.
COVID: The cancellation policy still applies even if you become covid positive or need to quarantine less than 24 hours before your appointment time. If this happens, I will offer one reschedule.
Gender Reveal Ultrasound LLC is providing you an elective service to view your baby. Unless you are specifically booking a diagnostic ultrasound, this is not a diagnostic service. You are expected to be under the care of a doctor or midwife. You are asked for your doctor or midwife's name so that they can be alerted of anything that may need further diagnostic investigation. All images are ultimately property of Gender Reveal Ultrasound LLC and Gender Reveal Ultrasound LLC reserves the right to share images, but NOT your personal information, to social media for advertising purposes.

Question 6

What forms of payment do you accept?

Accepted Answer

All ultrasound sessions are prepaid in full online as I am open by appointment only. 
In the studio I accept cards, cash app, wallet pay (i.e. Apple/Samsung Pay), or cash (exact change please) for any purchase, but ultrasounds are prepaid online by card. I cannot reserve an ultrasound by the promise of cash payment and I require everyone to book online and accept and e-sign my booking & cancellation policy and terms & conditions form.
 
If you do not have a debit or credit card, I have a solution for you! You can purchase a prepaid Visa gift card (i.e. Vanilla Gift Card at grocery stores or pharmacies like Walmart or Walgreens). Go to the website on the back of the card to register it to your name, email and address and then use the card to book.

Question 7

What is included with my ultrasound session?

Accepted Answer

Each session includes an online, shareable album of images & videos accessible via a link sent by email. From the album you can download the images to your computer, phone or device or share directly from the album to relatives, friends, or social media. The album never expires and we can add to it if you come for more than one session! After your first session with me, you will receive a return client coupon code via email that you can use on future ultrasounds with me!
4 x 6 prints are not included but are also available for purchase.

Question 8

Do you offer discounts for return sessions?

Accepted Answer

Absolutely! After your first visit with me you will find your return client coupon codes in your follow-up email! The codes will give you $10 off future ultrasounds and $25 off the 30 min hd 3d 4d 28+ weeks session for this pregnancy. Returning client coupons are for returning clients only. Return clients codes cannot be used on the Preggo Buddies session or Rescan sessions as those are already discounted. The $25 code towards the hd 3d 4d 28+ weeks session is only valid for this pregnancy, although if you see me for another ultrasound next pregnancy you may use it if you come back for the hd 3d 4d.

I also have a referral program to get you further discounts on the hd 3d 4d 28+ weeks session! If you refer a friend, tell them they must submit your name into the referral box at checkout when they book any ultrasound with me. Multiple people cannot receive a discount for referring the same person, so your friend should only submit your name.
When you are ready to book the hd 3d 4d 28+ weeks session, email me with the name(s) of friend(s) you have referred. I will check their reservation forms and email you your referral discount code! You could get your hd 3d 4d 28+ weeks session free!

The referral program is not applicable to the 24 - 27 weeks hd 3d 4d session, however you do get $10 off that session with your return client coupon code.

Question 9

Do you sell gender reveal items and baby items and how do I shop maternity wear?

Accepted Answer

I sell confetti & powder cannons, smoke bombs, my baby's heartbeat bears, baby onesies, shoes & blankets and maternity wear. 4 x 6 prints are also available for purchase. You may purchase any of these on the day of your visit. I usually have a variety of heartbeat animals. However, if there's a particular heartbeat animal you would like, please let me know two weeks in advance so that I can order it for you. You may also purchase an animal in advance for your appointment from what I have in stock in the Bump Shop: genderrevealultrasound.com/heartbeat-animals (genderrevealultrasound.com/heartbeat-animals)

Please see genderrevealultrasound.com/bumpshop (www.genderrevealultrasound.com/bumpshop)to shop maternity & baby wear. Place a small order online for pick up. You can try it on when you arrive and try on and add other items as well. I will refund you for anything that does not work for you.
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still have a question? contact me.

still have a question?
contact me.